First Gate Homes painting and decorating

Brian is a wonderful painter, he turned on time and did what I asked of him, he was reliable and trust worthy and the painting was great if you want any interior painting done then call Brian it will be worth it - thanks Brian it looks lovely Helen

Services

Interior painting

Excellent painter / decorator. I own listed building in North Hampshire and Brian has done very neat and thorough job in 2 areas; 1. preparing, staining and protecting a balcony and end on a wooden barn building 2. Painting the outside windows of main listed cottage Highly Recommended! Very helpful, cheerful and cleans up after. Happy to provide more detailed reference and photos.

Absolutely chuffed to bits with what Brian has done to the out side of my house it wasn't an easy task as my Windows all rotted but he made them look new again. Lovely man lovely job. All ready booked him in to do my hall stairs and landing. Can't recommend enough

Had a great experience with Brian painting the interior of my house, he gave really good advice on the paint colours and decor as well as a first class job on the painting itself. Highly recommend

Positive

Responsiveness, Punctuality, Quality, Professionalism

Services

Interior painting

Brian decorated my mum house, three rooms, he was very polite, friendly and punctual He also worked to high standard we were very happy with his work

Positive

Quality

Very professional and reliable give them a go he has turned my house from looking like a barn to a palace

Positive

Responsiveness, Punctuality, Quality, Professionalism, Value

Services

Interior painting, Service not listed

Positive

Professionalism

Services

Interior painting, Door painting

Having purchased my first house and selecting trades to renovate the property, I chose Brian from First Gate Homes to paint the property entirely throughout. Unfortunately due to unforeseen events, the timescale got reduced to one week for the painting to be completed by. Brian being the confident decorator assured me he and his team were up to the job, and had no concerns completing the job on time. During the job I noticed a number of inconsistencies, which I highlighted to Brian. Mainly these included white patches on the freshly painted grey walls. Brian would go round “touching up” these areas, but unfortunately the walls had not had sufficient grey paint applied. In many of the areas of the hallway where the touch up paint was applied, darker streaks can be seen against the original paint. After completing the job, I paid Brian in full, but shortly after noticed a number of problems throughout the house listed below. In every single room in the property I’ve had at least one grey wall, every single grey wall the mist coat can still be seen, which shows white patchy marks all over. One room no skirting boards had been painted whatsoever. The finish between the walls and ceilings is terrible in every room, and paint is on the ceilings where masking tape hasn’t been used at the edge of the walls. (Most noticeable is one of the photos attached which is in the landing above the stairs which is out of reach for me to get to, to rectify) One door has been completely missed in the lounge which still looks yellow Inside the cupboards haven’t been painted whatsoever, just mist coat. In one room I attempted to “touch up” the grey paint having used the paint Brian left, but it comes out an entirely darker shade than the original paint. I can only assume this is because I was advised it’s fine for the walls to be painted whilst the plaster is still wet. I contacted Brian asking for the long list of issues to rectified. Brian called me and tried to blame me for the faults, assuring that it had been done to the best standard. I advised that I wanted the works to be rectified as I was hoping to leave a review. At this stage Brian advised “if you leave a bad review I’ll advise every decorator in Portsmouth to avoid you.” Now, 6 months on, having attempted to resolve the issues, I once again contacted Brian asking for a date for him to visit. Brian advised he’d visit after his 2nd Covid jab. Understanding, I asked what date he’d be able to visit following the vaccination, but Brian refused to confirm a date, and instead told me to “grow up” and “show some maturity” A very strange way to talk to a customer who has been perfectly polite. Brian has since threatened that I’ll be hearing from his solicitor, which is amusing as all I’ve simply asked is a date to be confirmed to rectify the issues. I’m now having to pay a professional painter and decorator to visit my property to rectify some of the issues. Throughout recent months I’ve spent numerous hours rectifying paint issues throughout, time I unfortunately will not get back.